Customer Service & Amenities - Settlers Green Tax-Free Outlet Shopping | North Conway NH

Customer Service & Amenities


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Settlers Green Customer Service is located at Suite C13 at the back of the Courtyard area across from Brandli's Pizza Grille. 

Customer Service is located at Settlers Green in Suite C13 in the back of the Courtyard area across from Brandli's Pizza Grille. Customer Service is open weekdays 8:30-5, Saturdays 10-5 and Sundays 10-3. There are several amenities located throughout the shopping center and those are noted below.

Customer Service

Coupon Books to 30+ Stores
Pick up a Coupon Book with 30+ store offers at Customer Service (C13) at Settlers Green Outlet Village.

Group Tours
Group Tours are welcome at Settlers Green and Settlers Crossing. Click here for Group Tour information.

Lost & Found
Located at Customer Service Office or by contacting 603-356-7031 x100. If outside of office hours, leave a message with the main call handler and include your name, phone number, specific item(s) lost or found and possible location. All Lost & Found items are logged and kept for one year after reported.

Map & Directory
Located outside of every store or available to download.

Strollers & Wheelchairs
Free service. Limit one per family. First come, first served. No reservations allowed. Available 8:30-5 M-F, 10-5 Sat and 10-3 Sun.

Tourist Information
Located at the Customer Service Office, self-service, Monday through Friday. Stocked with brochures, maps and general information about the area.


Northway Bank: Located at the north end of Settlers Crossing. There is an ATM located at Settlers Green Outlet Village between Hanesbrands and Timberland.

FedEx, UPS and USPS Dropbox
Located at Settlers Green Outlet Village, just outside of Customer Service (C13). FedEx and UPS boxes have limited supplies. This is a dropbox location only and can only accommodate the largest size UPS or FedEx box only. The USPS box is for envelopes or small boxes only.

Free Wi-Fi
Free Wi-Fi is available throughout the Settlers Green Outlet Village Courtyard on our public network, Settlers Green Free Wi-Fi. Starbucks and Black Cap Grille at Settlers Crossing have Wi-Fi available for patrons.

Picnic Areas
Picnic tables located behind Irving at Settlers Crossing or underneath the pines by Kitchen Collection at Settlers Green.

Seating Areas
Relax in Adirondack chairs around a fire pit outside of Brandli's Pizza. We also have Adirondack chairs at Lindt Chocolate for customers to enjoy.

Children's Playscape
Head to the Settlers Green Courtyard and explore a scramble wall, a nature-scape balance walk and outdoor musical instruments.

There are three public bathrooms at Settlers Green: H Building, D Building and E Building. There is a family restroom available at the E Building. There is a family bathroom and Mother's Nursing Room at Customer Service (open 8:30-5 M-F and 10-3 on weekends).

Soda Machines
Located throughout Settlers Green Outlet Village.

Dump Station
The dump station for RVs and motor coaches is located in the alleyway between Settlers Green and the hotel. The easiest way to access it is to drive behind Kitchen Collection. This is a free service. The Dump Station is open Memorial Day through Columbus Day weekends.

Water Fountain
Located in the E Building restroom area near Timberland and Hanes in the Settlers Green Outlet Village.

Walking Routes
There are several walking routes and a nature trail located amongst the three properties at Settlers Green, Settlers Crossing and Settlers Corner. View the map.

Settlers Green Adventure Guide
Detailed information about points of interest in North Conway. All points are within a short drive from Settlers Green. Our guide gives plenty of options, from scenic drives to where to cool off on summer days. Guides are located throughout the Settlers Green Outlet Village Courtyard with full information or points download a digital map.